Privacy Policy

Jain Social Group Melbourne (JSGM) is dedicated to ensuring the privacy and security of personal information related to individuals associated with our organization.

What Constitutes Personal Information?

Personal information, as defined by law, refers to data that can identify you. This may include your name, address, phone number, email, and profession. If the information can reasonably identify you, it is considered personal.

Types of personal information we collect:

• Contact details (name, address, email, phone number, date of birth, etc.).
• Profession, occupation, or job title.
• Country of origin.
• Details of services provided or inquiries made.
• Any additional information provided through our website, representatives, or other interactions.
• Information obtained through JSGM activities, events, surveys, or visits by JSGM committee members.
• Event recordings, including images, may be used for promotional purposes. Attendance at JSGM events implies consent for such use.

Sensitive information collected includes:

• Details shared with consent, necessary for JSGM functions.
• Professional and practice details.
• Personal credit card data.
• Any specific personal information shared with us.

How We Collect Personal Information

We collect information directly from you unless it is impractical. This may occur through:

• Membership and event registration forms.
• JSGM-related WhatsApp groups.
• Telephone calls and website interactions.
• Applications, inquiries, or registrations.
• Face-to-face conversations and correspondence.
• Participation in JSGM events or volunteering.
• Surveys and donations.
• Social media and voice/image recordings.
• Third-party sources like credit agencies, law enforcement, and government entities for specific purposes, such as background checks.

Anonymity and Pseudonyms

In some cases, you may remain anonymous or use a pseudonym when contacting JSGM. However, full identification may be required to access certain services.

How We Use and Share Your Information

• Personal information is used only for its primary purpose.
• This typically relates to JSGM’s social and administrative functions, such as event coordination and community engagement.
• Information is shared strictly with consent and as per Australian Privacy Principles.
• Event leaders and volunteers may receive relevant contact details as required for event management.
• Only JSGM’s Management Committee or authorized volunteers may contact members on behalf of JSGM.
• Personal details are not shared with unauthorized individuals without explicit consent.
• Paper records are securely stored; electronic records are password-protected.
• Information is maintained with accuracy and integrity.
• We do not sell, rent, or loan identifiable information.
• Records are retained securely for seven years, after which they are destroyed.
• Group emails will be sent using the “BCC” field to protect privacy.

Purpose of Collecting, Holding, Using, and Disclosing Personal Information

We collect personal information to:

• Provide services and communicate with you.
• Respond to inquiries and share information about JSGM’s activities.
• Maintain accurate records.
• Develop and promote JSGM activities and services.
• Facilitate collaboration among JSGM members and volunteers.
• Ensure personal data is not sold or disclosed in violation of this policy.
• Avoid sharing information for direct marketing.

Cross-Border Disclosure

JSGM engages with Jain organizations globally. Any transfer of personal information overseas will only occur with adequate protection and individual consent.

Identifiers

JSGM does not use identifiers issued by Commonwealth Government agencies.

Access and Correction of Personal Information

You have the right to access and update your personal information, subject to legal exceptions. Requests should be made via email at [email protected] and include:

• Full name
• Address
• Contact number
• Relevant JSGM department or service

Access may be restricted if it affects others' privacy or breaches confidentiality. If corrections are necessary, we will review the request and update records accordingly.

Security of Your Information

We take reasonable measures to protect personal and sensitive information from loss, misuse, unauthorized access, destruction, or disclosure. Our IT systems are password-protected, and access is limited to authorized personnel.

Privacy Breach Policy

Confidentiality may be legally breached due to subpoenas or mandatory reporting. Additionally, disclosure may occur in cases involving:

• Suspected abuse or neglect
• Potential overdoses
• Threats of harm to self or others

Confidentiality breaches are made only after consulting with a supervisor or legal professional. Only requested material will be provided in response to legal subpoenas.

For any privacy-related inquiries, contact us at [email protected].